At present, everyone certainly needs a call center like Halo Call Center for those who are telkomsel provider users. Because for the company, it is very important to provide customer service because it can be used as inputs and also as a bridge or link to help its customers if they encounter difficulties.
Because if someone finds problems or disturbances when using the company’s services, there will be no one who can help them other than the official side of the company. This also applies to all companies that operate online today, even one of which resembles Telkomsel that has been valiantly entrenched since ancient times.
What is Telkomsel Halo Call Center?
I’m sure many people have similar questions because they’re also curious about what call center use a few people actually need only when there are only errors or interruptions. Of course, having this call center is a form of company to guide hands so it can help its users if they have problems using the service.
Since the problems each customer faces vary too, many usually complainthis time by coming to GraPari Telkomsel to ask and get a solution to their problem. This is where halo call center function was built , which is to save your time and speed up services so you can get solusi without having to go to Gra Pari.
Due to today’s increasingly advanced technology, this also makes the company able to increase a variety of services according to the needs of its users. It makes the company able to innovate by providing types of services to Telkomsel provider users. Telkomsel card is divided into several types such as Halo, Simpati, Loop and As.
With a variety of cards from Telkomsel, of course, customers will not only get the same problem, but will be very diverse. That’s why the company has released an innovation to provide many Halo call center services in order to effectively overcome all the above problems. It turns out that a variety of Telkomsel call centers are also very interesting to peek at.
24-hour call centre for Telkomsel users
For those of you Telkomsel users , you don’t have to worry if you run into problems even in the middle of the night. Because the call center set up by Telkomsel has a 24-hour operating system that allows you to connect to it at any time if there is a disturbance in your network.
With halo call center , of course, it won’t make you have to get out of the house to go to GraPari Telkomsel ports because you will only be served by calling the call center. Although people are aware of the existence of this service, the proof is that a lot of people don’t know exactly how to contact the call center. If you want to call a service center like this, this can be done either paid or free.
How to do it if you want to call the call center by calling 188 for postpaid users for free services. In relation to paid services, they will be felt for prepaid users for rp300 per call if they call 188. There is also an alternative for you if you want to contact it using a different operator number, which is 08071811811.
Social media-based customer service
For those of you who use social media such as Facebook, Instagram and Twitter, accounts with @Telkomsel usernames should be familiar with them even though you are not deliberate. Many of you may think that social media accounts are just regular social media accounts that the company uses only as a formality to display their products.
Although these social media are not limited only to their function, because it turns out that Telkomsel itself has created the account so that it can also be used as a form of customer service or call center for social media users when having problems with Telkomsel providers. So if you can’t or don’t allow it to connect to halo’s call center , you can complain about problems through social media.
To complain about problems on your card, you can try to complain about them through a social media platform like Twitter. This way you just need to send a direct message to your Twitter account @Telkomsel the problem you’re experiencing. Later, customer service will provide solutions or answers to the problems you are currently facing.
It is highly recommended to follow all loyal telkomsel customers to follow some of Telkomsel’s social media because in addition to being able to use it as a call centre, you will also be able to get interesting information about Telkomsel’s promotions.
GraPari offline ports from Telkomsel
If you’ve tried to contact your call center either through social media or through halo’s contact center but haven’t had a good response because of signal restrictions. So the only last way you can report complaints that are being felt is to visit an offline outlet from Telkomsel , GraPari Telkomsel.
By visiting Telkomsel grapari , of course, you will be allowed to get solutions to all the problems you get. Some problems or service requests from Telkomsel customers by coming to Telkomsel ports are reactivating the missing number, and the 3G card can also be upgraded so they can enjoy access to a 4G service, to a replacement for a new card due to the loss of the old card.
The advantage if you visit GraPari Telkomsel is that the solution provided by customer service can certainly be resolved so that there is clarity and results if you visit the port. Even if it turns out that your problem cannot be overcome, Telkomsel in GraPari will certainly provide other services that can help Telkomsel users , whether they offer a new card or otherwise.
There are many reasons why you don’t need to hesitate to be able to connect to the service from Telkomsel. Because it is undeniable that many people already have problems but are lazy to complain to halo call center because many of them imagine that they will not get a clear solution.
In fact, for Telkomsel users, they all also acknowledged that the services provided through Telkomsel’s customer service are very satisfying and always provide the best solutions. This is more than enough to think about how good this provider is. Moreover, its friendly service will make its users comfortable filing complaints.
When compared to users from other network provider companies, we can see that Telkomsel is a provider that ranks first in the number of users as well as the quality provided. Moreover, the network quality that can actually reach all regions of Indonesia is also one of its realities. Moreover, customers feel calm with halo’s network problem-solving center.